WHAT SHOULD YOU EXPECT FROM YOUR BUSINESS ANALYST? – Part 2

But what, in general, should you expect from a business analyst whom you hire?  You yourself set the overall expectations, of course.  You already know the outcomes you desire, even though you may not understand all the implementation details.  You might also need an objective validation of your business strategy.  Knowing your expectations, the business analyst can then begin activities to meet your expectations.  For convenience, these activities are divided into three areas:  preparation, process and performance.