Preparation. First, it helps if you are prepared. You already understand the general need or issue that your business must address. Establish your time constraints and budgetary limits; and be ready to discuss those with your business analyst. If you are unsure of the size of the project, commission a smaller feasibility study or situation analysis to examine the general scope and solution parameters. Draw up a contract that defines the work to be delivered, as well as the project parameters and constraints. Also, compose a mutual nondisclosure agreement and sign it with your analyst. Additionally, give your business analyst access to your staff members and their explicit cooperation.
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But what, in general, should you expect from a business analyst whom you hire? You yourself set the overall expectations, of course. You already know the outcomes you desire, even though you may not understand all the implementation details. You might also need an objective validation of your business strategy. Knowing your expectations, the business analyst can then begin activities to meet your expectations. For convenience, these activities are divided into three areas: preparation, process and performance.